Terms of Use

Article 1 (Description of the Service)

1. The Service is a cloud-based service that enables Users to upload, store, convert, and view videos in a private library solely for that User.
2. Videos stored through the Service may be viewed only from the account of the User who uploaded them. We do not provide features that enable sharing with other Users, issuing public links, or searching for or viewing videos by third parties.
3. We may modify, add to, or discontinue the features, specifications, terms of provision, or regions in which the Service is available.

Article 2 (Accounts)

1. Users shall register an account using accurate and current information and shall manage their accounts and authentication credentials at their own responsibility.
2. Users must not permit a third party to use, lend, transfer, sell, or share their accounts.
3. If a User becomes aware of unauthorized use of an account, leakage of authentication credentials, or a risk thereof, the User shall contact us immediately.
4. Unless attributable to us, actions taken using a User’s account are deemed to have been taken by that User.

Article 3 (User Content and Rights)

1. Rights in videos, images, subtitles, audio, descriptions, and other content uploaded to the Service (“User Content”) remain with the User or the rightful owner. These Terms do not transfer any rights in User Content to us.
2. Users agree that, solely to the extent necessary to provide the Service’s features to that User, our information systems may store, reproduce, analyze the format of, convert, transmit to the User, back up, and delete User Content, and Users grant us a non-exclusive, royalty-free license to the extent necessary for those processes.
3. The processing described in the preceding paragraph is performed automatically, and the license granted in that paragraph does not include viewing, watching or listening to, monitoring, or reviewing the content of User Content. Except as provided in Article 5, we do not engage in such activities and have no obligation to monitor, screen, or verify the content of User Content.

Article 4 (User Responsibilities and Prohibited Conduct)

1. Users shall hold the rights or permissions from the relevant rights holders necessary to upload, store, convert, and view User Content through the Service. Users are solely responsible for User Content and their use of the Service, shall comply with applicable laws, and shall not infringe the rights or interests of third parties.
2. Users must not use the Service to disclose, share, sell, redistribute, or make videos or files available for transmission to third parties, or to provide hosting, storage, or video distribution services to third parties.
3. Users must not access the Service or related systems without authorization, cause excessive load, scan for vulnerabilities, reverse engineer, or interfere with the Service or related systems.
4. Users must not misuse payment methods, fraudulently avoid chargebacks, or engage in other fraudulent conduct.
5. Users must not use the Service for criminal conduct or preparation for criminal conduct.
6. Users must not otherwise engage in conduct that materially interferes with the safe or stable provision of the Service.

Article 5 (Actions Required by Law)

1. Where required by law or when complying with a lawful order from a court or other competent public authority, we may, to the minimum extent necessary, review, preserve, or provide User Content; restrict access to or delete User Content; suspend an account; or take other necessary measures.
2. Where necessary for the actions set forth in the preceding paragraph, we may contact the User and request an explanation or supporting materials, unless such contact is prohibited by law or by an order of a public authority.

Article 6 (Fees and Payment)

1. When using a paid plan of the Service, Users shall pay the fees in accordance with the price, payment timing, and payment method separately displayed by us.
2. Unless otherwise displayed, paid plans automatically renew for each billing period selected at the time of application.
3. Users may cancel through the billing settings page in the Service by the day before the next renewal date. After cancellation, Users may continue to use the Service until the end of the paid subscription period.
4. Details of fees, additional charges, refunds, cancellation, and the timing of service provision are governed by the Commercial Disclosure under the Specified Commercial Transactions Act and the information displayed at the time of application.
5. Payment processing is performed through payment service providers designated by us. We do not directly store Users’ credit card numbers or other payment information.

Article 7 (Usage Limits and Deletion of Data)

1. We may impose limits for each plan, including storage capacity, data transfer volume, permitted upload file formats, and usage periods. If a User exceeds an available storage capacity or data transfer limit, we may restrict uploads, video conversion, or viewing.
2. If a User cancels a paid plan, is unable to make payment, or otherwise no longer has a valid subscription, we retain User Content and other data in the User’s library for 60 days from the date the subscription becomes invalid. After the retention period expires, we delete that data. Because deletion is performed through periodic processing, it may occur promptly after, rather than immediately upon, expiration of the retention period.
3. Users shall retain the originals and any necessary backups of videos and other User Content uploaded to the Service at their own responsibility.

Article 8 (Interruption or Suspension of the Service)

We may interrupt or suspend all or part of the Service without prior notice to Users when reasonably necessary, including for maintenance, inspection, updates, or incident response; outages in external services; force majeure; or urgent security or operational measures.

Article 9 (Suspension and Termination)

We may suspend a User’s account or use of the Service, or terminate the service agreement without prior notice, if the User violates these Terms, fails to pay fees, infringes third-party rights, or is likely to interfere with the safe operation of the Service.

Article 10 (Disclaimers and Limitation of Liability)

1. We do not guarantee that the Service will meet a User’s particular purpose or that it will be complete, accurate, continuous, available, or secure.
2. We do not guarantee the integrity or continued storage of User Content, that it will not be lost or damaged, or that unauthorized access by third parties will not occur.
3. If we cause damage to a User in connection with the Service and are liable for damages, except in cases of our intentional misconduct or gross negligence, our liability is limited to the total fees paid by the User to us during the 12 months preceding the time the damage occurred.
4. This Article does not apply to the extent that its provisions are restricted or invalid under the Consumer Contract Act or other applicable laws.

Article 11 (Personal Information)

Our handling of Users’ personal information is governed by a separately established Privacy Policy.

Article 12 (Amendments to these Terms)

1. We may amend these Terms where reasonably necessary, including due to changes in law or changes to the Service.
2. When amending these Terms, we will provide notice of the amendment and its effective date by posting it in the Service or by another appropriate method.
3. If a User uses the Service after the effective date, the User is deemed to have agreed to the amended Terms.

Article 13 (Governing Law and Jurisdiction)

1. These Terms are governed by and construed in accordance with the laws of Japan.
2. Any dispute between a User and us concerning the Service or these Terms shall be subject to the exclusive jurisdiction of the district court having jurisdiction over our registered address as the court of first instance.
3. The Japanese version of these Terms is the authoritative version, and this English version is provided for reference only. In the event of any conflict or inconsistency between the Japanese and English versions, the Japanese version prevails.

Article 14 (Contact)

For inquiries regarding the Service or these Terms, please contact support@tamareel.com.